General Metal Finishing and Plating FAQs for Klein Plating Works

Klein Plating Works Inc. strives to plate customers' parts on a timely basis. Our typical lead time is five working days. However, our Customer Service staff can work with your company's schedule and process your parts accordingly. Same day and next day jobs can be accomplished BUT only with KPW's awareness and acceptance.

Front office personnel are here from 7:30 AM to 3:30 PM, Shipping Receiveing personnel are here from 7: 00 am to 5:00 pm Monday through Friday Eastern Standard time.  Parts can only be dropped off during this time.

KPW services customers all over the world. Our primary customer base is the north east portion of the United States. However, we are constantly growing and have customers throughout the continental United States, Canada, Mexico, Europe and Asia. We are willing to service any customer's products regardless of location, and are happy to discuss shipping terms and schedules anywhere in the world.

Klein Plating Works, Inc. is accustomed to handling numerous substrates of various sizes and shapes. We always look at a product and determine what it will take to adequately plate it. If our current processes cannot properly handle the part, and the potential benefits for our customers and ourselves is clear, then we are more than willing to investigate the costs associated with developing and setting up new techniques. We will also inform you if we cannot service your product sufficiently.

Unfortunately, KPW no longer services these markets. It was an internal business decision to focus all of our attention to  industrial customers. However, we still do firearm components for major gun manufacturers.

Absolutely! One of our best attributes is that we work closely with our customers and help them out in all aspects of finishing their parts whether it be the engineering design phase or suggesting alternative coatings that would be more cost effective. 

We operate first and third shifts five days a week and currently employ approximately forty skilled individuals.

Terms are net 30 days. Longer terms can be agreed upon if the volume of work warrants it.

Yes. KPW can drop ship your parts to anywhere in the world. We are skilled at managing inventories and can make releases based on your Just In Time needs.

Our dedicated sales force is willing to travel anywhere in the world (and has) to meet current and potential clients. We believe in getting to know our customers face-to-face and in building long-term relationships with them. Please contact our Sales Manager, Tom Dudenhoeffer, to inquire about a visit.

We encourage our customers to come to our facility and audit our processes. We are proud of our organization and like to show clients the effort we put into their parts. We have been audited and certified by many companies and would like that list to continually grow.